Took my vehicle in for a recall, detailed, oil change, and change of wiper blades. They always check everything out and let me know what to plan for next so I can budget for the repair or required maintenance. Read More >>

My 2010 Malibu wouldn't start. I called Bill Estes and talked to Nelson. He gave me the number to call Road America, my account number and set up a service appointment for the next day. This gave me free towing service. The battery replacement was not under warranty. My Malibu was picked up around 11AM and I got several calls from Nelson and by apprximately 5:15pm he called to say my car was ready for pick up. My son-in law dropped me off about 6:40pm and Ron had my car brought in while I payed for the battery. Kandice pulled my account and processed the paperwork. Everyone at Bill Estes is very helpful and pleasant to deal with. Read More >>

I brought in my pontiac torrent to get a oil change. I was immediately helped when I drove in. I was taken to the waiting and offered soda and popcorn while I wait. My service advisor was polite and very helpful. Every one was very nice and courteous. Read More >>

I phoned the dealership on Monday morning, 5/6 and Jon took my call in the Service Department. My car - 2012 Chevy Equinox - had been vandalized over the weekend (Saturday night)with both front and rear windows smashed, rear light cover broken and scrapes in the rear bumper - not to mention, inside the car was covered in glass. I brought the car in for service/ repairs. Undoubtedly, I was emotional and tearful, however Jon promised me that he would take care of everything and for me, not to worry. He facilitated the insurance paperwork in addition to the car rental, while I waited in the lounge. My insurance had recommended Enterprise for a car rental; no car was available w/ Enterprise on Monday morning. Jon had the insurance company approve a loaner car from the dealership. He put me in a 2013 Chevy Malibu until my car was ready for pick up. He kept me informed on the status of the car during the week. My car was ready for pick up on Thursday evening and honestly, it looked better than the day that I bought it. In addition to the necessary repairs, I had an oil change, paint refinished over the bumper scrapes/ scratches, the car was detailed inside and out. It was better than new! I am truly grateful to Jon and to all of the associates at Bill Estes Chevrolet for their care and attention to detail and above all, to the kindness and generosity that was given to me, personally. Mrs. I. Khair, RN Surgical Clinical Nurse Reviewer St. Vincent Hospital Indianapolis Read More >>

Fixed my tire and provided proactive action to minimize my cost if tire problems return. Read More >>

My Cobalt is serving me well and I am happy with it. All my friends drive foreign cars and they do not like my ca. I tell them it is n American car and I like it. Read More >>

I began coming to BEC when the dealership in Lebanon where I purchased my 2008 HHR closed. And because of a salesperson you had at the time, Dave VanBaale. He hooked me up with Jon Hutsell for my service needs and it's been downhill ever since. Jon and your service department never let me down. Recently, April 2 I was involved in an auto accident at 5:30 pm. When my insurance company asked where I wanted my car towed - I was at a loss. I was rattled and responded 'Bill Estes Chevrolet'. Then later I realized you didn't have a body shop. But, one of your service guys was still there when the wrecker arrived and he said to me "have him drop it, we'll take care of it. You are one of Jon's customers, right?" The next morning I had a call that your guys had shipped it to ABRA and two weeks later my car was as good as new. Your guys are THE BEST! Teresa Watson, Lebanon, IN Read More >>

Same good service as expected. Read More >>

we brought my wifes 2012 malibue in for a n oil change and a tire rotation.Ron and the service dept. have always been great to us.Pon is the reason we bought our cars their last year. In the 90's we did buy four cars their but were put off by the salesman, so we moved on.Last year we did get two 2012 malibues on one day.Again we were put off by the salesman and do not plan on ever buying their again.However Ron and the service dept.will always have our bussiness.THE SERVICE DEPT IS TOP NOTCH. GREAT POEOPLE! Read More >>

Mark Phillips and the service crew are always great to work with. My expectations are always exceeded. I brought a friend with me (for service on his vehicle) on this last visit and will continue to refer others to Bill Estes Chevrolet, as opportunities present themselves. Read More >>